1. Payment Policy
1.1 Booking Confirmation: All bookings made on www.manasnationalparkonline.com require full payment to confirm the reservation for Jungle Safari, Hotel Booking, Resort Booking, or Car Rental Services.
1.2 Payment Methods: We accept payment through various methods, including credit/debit cards, UPI, net banking, and other secure online payment gateways. Please ensure that the payment details provided are accurate and complete.
2. Refund Policy
2.1 Cancellation: There is generally no refund for cancellations. However, OFF-BEAT TOURISM INDIA (OPC) PRIVATE LIMITED may consider refunds in exceptional cases, which are deemed reasonable and justified by the service provider.
2.2 Exceptional Refunds: Refunds may be possible in cases such as:
– Service Unavailability: If the booked service (Jungle Safari, Hotel Booking, Resort Booking, or Car Rental) becomes unavailable due to unforeseen circumstances or any other reasons deemed valid by the service provider, a refund may be initiated.
– Cancellation by Service Provider: If the service provider (third-party vendor) cancels the booking for any reason, a refund may be issued.
2.3 Third-Party Dependency: Please note that some services offered on this platform are fully dependent on third-party service providers. In cases where the service cannot be provided due to circumstances beyond our control, partial refunds or credits for future bookings may be considered, based on the decision of OFF-BEAT TOURISM INDIA (OPC) PRIVATE LIMITED.
3. Refund Process
3.1 Refund Request: To request a refund, customers must contact our customer support team via email at info@manasnationalparkonline.com within a reasonable timeframe from the date of cancellation or service unavailability.
3.2 Refund Evaluation: Each refund request will be evaluated on a case-by-case basis. The decision to approve or deny a refund is at the sole discretion of OFF-BEAT TOURISM INDIA (OPC) PRIVATE LIMITED.
3.3 Refund Timeline: Once a refund is approved, it will be processed within a reasonable timeframe. The refund timeline may vary based on the payment method used and the policies of the respective financial institutions.
** Contact Us **
If you have any questions about our Payment & Refund Policy, please contact us at:
OFF-BEAT TOURISM INDIA (OPC) PRIVATE LIMITED
Barengbari, Gobardhan, Baksa, BTR, Assam
Email: info@manasnationalparkonline.com
By using our services, you acknowledge that you have read, understood, and agree to the terms of this Payment & Refund Policy. OFF-BEAT TOURISM INDIA (OPC) PRIVATE LIMITED reserves the right to modify or update this policy at any time without prior notice.